Privacy Policy

Last updated: May 2026

WaterDamageA (we, us, or our) operates waterdamagea.com and provides water damage restoration services through a national network of IICRC-certified crews. This Privacy Policy describes how we handle personal information collected through this website and our dispatch operations.

Information We Collect

When you call our dispatch line or submit a quote request, we collect: your name, contact phone number, service address, a brief description of the damage, and (if applicable) your insurance carrier and claim number. We do not collect Social Security numbers, financial account numbers, or payment card data through this website.

How We Use Information

We use the information you provide to dispatch a crew to your address, communicate scheduling and progress updates, prepare scope-of-work documentation, and bill your insurance carrier directly. We retain job-related records for the period required by IICRC documentation standards and applicable state law.

Information We Do Not Sell

We do not sell your personal information to third parties. We do not share your information for marketing purposes. Information is disclosed only to the dispatched crew handling your job and, with your authorization, to your insurance carrier.

Website Tracking

This site uses standard server-side request logs and may use first-party analytics cookies to understand which pages are read. We do not use third-party advertising cookies or cross-site tracking pixels.

Your Rights

You can request access to, correction of, or deletion of personal information we hold about you by calling (888) 508-0998 or emailing admin@waterdamagea.com.

Contact

Questions about this policy can be directed to admin@waterdamagea.com or (888) 508-0998.