What Is Fire Damage Restoration?
Fire damage restoration covers everything that follows a fire event: smoke and soot removal from structures and contents, water damage from firefighting response, odor neutralization, and reconstruction. Many fire losses are combined fire-and-water events because of sprinkler discharge or fire hose response.
We document the cause and scope for the insurance carrier, coordinate with adjusters, and handle the project from board-up through final walkthrough. Acidic soot residues, persistent odors, and structural damage all require specific protocols beyond standard restoration.
What We Do
Every job follows IICRC standards. Crew dispatched 24/7. Insurance billed directly. Job package delivered to you and your adjuster at completion.
- 24/7 live dispatch — every call answered by a real person
- IICRC S500 (water) and S520 (mold) certified technicians
- Truck-mounted extraction equipment and LGR dehumidifiers
- Direct billing to all major insurance carriers
- Documented moisture readings and dry-down logs
- Reconstruction to pre-loss condition
Frequently Asked Questions
How fast can you respond?
Most metros: 45–90 minutes from your call. Outer suburbs and during major storms can run longer. Phones are answered live — no menus, no callbacks.
Will my insurance cover this?
Most homeowner and commercial property policies cover sudden and accidental water damage. We bill carriers directly with Xactimate-compatible scopes. Rising water from flooding requires NFIP or private flood coverage. Mold has sub-limits on most policies.
Do you work nights and weekends?
Yes. Live dispatch 24 hours a day, 365 days a year. Commercial work is often scheduled after hours by default.
Are you IICRC-certified?
Every technician is trained to IICRC S500 standards. Lead technicians carry additional WRT, ASD, and AMRT certifications where applicable.